If you are a buyer

If you didn’t receive your item, or if it doesn’t match the description in the original listing, please contact the seller and report the issues first before contacting customer support.

If you’re not satisfied with the seller’s response, or if the seller doesn’t respond within 8 calendar days, report it to us within 21 business days of opening the request, and we’ll help..

Note: Make sure your contact information is up to date so that the seller can get in touch after a purchase..

Using customer support as a buyer or seller

The customer support area is the place to report any issues you have with a purchase or sale. .